How Boehringer Ingelheim kickstarted their planning transformation with a well-defined supply chain operating model

About Boehringer Ingelheim Biopharma 

Our customer Boehringer Ingelheim Biopharma is a CDMO delivering to third-party customers as well as the Boehringer Ingelheim human pharma business unit. 



The challenge 

In the context of rapid business development and a growing supply network, Boehringer Ingelheim Biopharma acknowledged that they needed a more integrated planning approach to increase decision-making speed and planning responsiveness enabling integral comparison of different planning trade-offs.  


The project

To design a fit-for-purpose integrated planning process, they took the important step of first defining what their future mode of planning operations should look like. Following EyeOn’s standard approach for a target operating model definition, this entailed: 

target operating model

  • Translation of strategic objectives and priorities to tactical planning principles 
  • Mapping of the value chain and key planning constraints 
  • Assessment of the planning processes and key decisions at different levels and horizons (strategic – tactical – operational) 
  • A review of the planning control model and required capabilities 

Based on the target operating model design a gap fit assessment was performed to determine the improvement priorities and define a supply chain transformation roadmap.  

To execute the transformation roadmap EyeOn has been supporting Boehringer Ingelheim Biopharma with the design, implementation, and roll-out of an integrated planning process. Starting with local-level S&OP, stepping up towards a global-level S&OP, and maturing the process towards IBP with further financial integration and cross-functional collaboration.  



By growing their planning maturity Boehringer Ingelheim Biopharma has made big advancements to move from a reactive to a proactive planning process. In addition, their planning transformation has helped them realize the following planning benefits that enable better decision-making and improvement of bottom-line business performance:  

  • Integration of processes 
  • Clear planning objectives 
  • Proactive planning 
  • Financial reconciliation 
  • One set of numbers

“EyeOn has supported us since 2020 by bringing in their functional expertise, industry experience and best practices, and operational know-how. They understand the requirements of our business and how to reflect that in a comprehensive planning design. Furthermore, they deliver great value to us by translating the design principles to effective operational processes and coaching us to make the change.” – Dr. Gabriele Langlouis, Head of Global SCM Bio at Boehringer Ingelheim 


Ready to transform your planning process? 

Get in touch with us to learn how EyeOn can help you design a fit-for-purpose integrated business planning process that enables better decision-making and improves bottom-line business performance.

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