About the client
This client is a leading manufacturer of naval radar systems, operating as part of a €20 billion revenue global group active in aerospace, defense, transport, and security across 70 countries. The naval division, based in the Netherlands and staffed by around 2,000 employees, delivers high-value security systems and services in a project-driven environment. Its portfolio consists of a few large-scale, complex projects, complemented by smaller engagements.
Operations are divided into three primary value streams:
- Engineering
- Manufacturing
- After Sales
The challenge
The organization recognized the need to elevate its Sales & Operations Planning (S&OP) to enable better demand-supply balancing and eventually evolve toward Integrated Business Planning (IBP).
However, several challenges stood in the way:
- The existing S&OP process was functionally incomplete and lacked structure.
- Execution relied on disparate systems and numerous complex Excel files.
- Limited decision-making support for senior management reduced the process to an operational routine, rather than a tactical planning tool.
- Strong leadership commitment was present, but guidance was needed to align stakeholders and define a clear path forward.
Project
To build momentum and lay the groundwork for a full S&OP implementation, EyeOn initiated a structured S&OP scan project, consisting of:
- A management team (MT) inspiration session to align leadership on the value of S&OP.
- A series of on-the-job interviews with key planning functions and stakeholders.
- A deep dive into current S&OP processes, systems, and organizational practices.
- A benchmark assessment using the EyeOn S&OP framework, identifying gaps and opportunities.
- Clear identification of priority improvement areas in preparation for a structured project kickoff.
Results
This compact yet hands-on engagement delivered quick, strategic impact:
- Executive-level understanding and alignment on the importance of maturing the S&OP process.
- Clear identification of bottlenecks and improvement priorities.
- A high-level improvement plan approved by leadership, creating momentum for the next phase of implementation.
Ready to plan for a more secure future — together?
Get in touch to discover how EyeOn can help you uncover bottlenecks, strengthen your S&OP process, and drive smarter, more agile decision-making. Let’s build a future-proof planning foundation that secures your competitive edge in an increasingly complex world.