Implementation of full global S&OP process

Manufacturers of capital investment goods deliver often turn key solutions to their customers. These solutions are in most cases uniquely designed, engineered, manufactured, and installed to the customer’s requirements.

The S&OP process and functionality should cater the material- and capacity requirements not only for procurement and manufacturing, but also for engineering and installations/ service.

One of our customers, a € 1.5 Bln leading global manufacturer of animal processing equipment, wanted to implement a full global S&OP process to support their international growth, whilst ensuring the high customer service level and reliable delivery times.

EyeOn implemented the newly designed S&OP process for ‘engineer to order’ companies, by embedding a strict monthly planning cycle drumbeat, encompassing the full global demand planning process, supply planning process and the executive S&OP process. The supply planning covers the engineering capacity, production capacity, installation capacity utilization, and the Executive S&OP process.

Key in these processes is connecting the customer project elements to the product- and capacity requirements per department.

For the implementation we dedicated a lot of attention to change management, by working with a global cross functional planning network and the roll out in ‘sprints’.

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