No-touch S&OP, what happens in practice

On May 16th, EyeOn hosted a network event on ‘No-touch S&OP, what happens in practice’ in the Netherlands.

We presented practical and inspiration topics to the 30 participants to help bring their supply chains closer towards no-touch S&OP.

EyeOn no-touch S&OP framework

Over the past years, technological developments have created a big opportunity for companies to improve their S&OP planning processes. By taking advantage of these opportunities, some enterprises are already moving towards the goal of no-touch S&OP. EyeOn’s vision is that no-touch S&OP cannot just be achieved through technological development, but different building blocks that encompass integral processes across the value chain, excellent data, enabling applications, high quality analytics, organizational readiness, and a decision focused culture are necessary to reach the no-touch S&OP.

No-touch via fast planning tools

Tata Steel shared its journey using technology to improve their S&OP process. The attendees learned from the challenges and benefits that Tata Steel experienced in their implementation of a fast planning tool to move their S&OP process towards a more automated cadence.

Inspiration sessions

These sessions provided examples for the attendees about the S&OP improvements in different areas that are needed to reach no-touch S&OP. The topics included:

  • No-touch data based on data engineering
  • Narrow no-touch versus strong no-touch
  • No-touch people and organization

Key insights from the day

  1. Although it is coined ‘no-touch’ it makes sense to prepare your organization. Many small steps in different areas make a big difference.
  2. Algorithms are demanding and need to be fueled by (a lot of) high quality data. Start collecting or improving your data quality as soon as possible.
  3. Start the change by implementing supply chain visibility and transparency, next move into building a future-proof digitally enabled supply chain through implementations and pilots to demonstrate the success of advanced planning.


Below you can find some of the materials that were shared during the day:



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